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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer, and we also maintain long-term cooperation with trusted outsourcing partners to provide comprehensive lighting solutions.
What certifications do your solar lights have?
Our products have passed ISO9001 quality management, China energy saving, CB, CE, ROHS, and IEC certifications. We also meet the latest ErP2.0 and EMT2.0 requirements for the EU market.
Can you provide customized services (OEM/ODM)?
Yes, we provide one-stop solutions including ODM/OEM, custom lighting modes, logo printing, color changes, and customized packaging design.
What is the difference between a Motion sensor and a PIR sensor?
A Motion (radar) sensor emits electric waves to detect movement up to 10-15 meters. A PIR sensor detects changes in environmental temperature (human heat) usually within a 3-8 meter range.
What are your standard payment terms?
Our normal terms are a 30% deposit with the balance paid against a copy of the BL. We accept T/T, irrevocable L/C at sight, PayPal, and Western Union.
What kind of warranty do you offer?
The standard warranty is 2 years. We also offer 3-5 year warranties for premium products. Most of our lamps continue to work normally far beyond the 3-year mark under standard usage.